Returns & Exchanges
At Hogies Online, we want you to be delighted with your beauty and fragrance purchases. If you are not completely satisfied, you can return unopened and unused items within 30 days of receipt for a full refund.
Return Process
- 1.Initiate Your Return
Contact our customer service team via email with your order number and reason for return to receive your unique return authorization code.
- 2.Prepare the Package
Ensure the products are in their original, unopened packaging and securely wrap them to prevent damage during transit back to our warehouse.
- 3.Ship the Item
Affix the provided return label or address the package to our returns department, ensuring you obtain a proof of postage receipt from the carrier.
- 4.Receive Your Refund
Once our team inspects the returned goods to confirm they meet our hygiene standards, we will process your refund to the original payment method within 5-7 business days.